Viewing reports

To view reports showing sales for your event follow these simple steps

  1. Login to Freshtix
  2. Click on 'Manage Events'
  3. Click on 'Reports'
  4. Select a report type
    • My Organization Sales - Detailed information of each transaction 
    • Sales By Price Type - Total ticket sales and the quantity sold sorted by ticket type
    • Promo Code Transactions - A report of ticket sales by the promo code/discount code used
    • Will Call List - A printable list of expected attendees for your event
    • Attendance - A report showing the number of scanned tickets by ticket type
    • Daily Event Sales - Sales and quantity of each ticket type sold for each day leading up to your event
    • Sales By Ticket Agent - Total ticket sales sorted by payment method and the ticket agent who sold them
    • Price Type Questions- A report showing the answers to questions asked while purchasing tickets (e.g. t-shirt size)
    • Event Questions - A report showing the answers to questions asked at the end of the purchase process (e.g. how did you hear about us?)
    • Purchaser Report - Name, address, email address and phone number of each of your customers
    • Ticket Sales By UTM Source - Tracking link report to show which links/URLs generated sales
  5. Choose to export to a Microsoft .CSV/Excel file or leave the check box blank, to view to on your screen
  6. Select a date range
  7. Select an event
  8. Click 'Submit'

#FreshTip - when selecting the dates

  1. Use the day your tickets went on sale as the 'start date'
  2. Use the day AFTER your event as the 'end date'
  3. Bookmark the URL that is generated - now (as long as you are logged in to Freshtix) you only need to refresh that URL to see updated reports.

We will be adding many different reports soon. 

freshtix reports


 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request