How to pull Reports

HOW TO PULL A REPORT

  1. Sign into your Freshtix account
  2. Click on 'Manage Events'
  3. Click on the name of the event you want to pull a report for. This will open your Event Dashboard. 
  4. Scroll down to the 'Reports' section in the Dashboard.

              

    5. You can quickly view a report by clicking the name of the report. A second tab will open and the report will populate.

    6. You can download the report by clicking the  icon to the right. 

 

#FRESHTIP - Not all reports are included on the Dashboard. There are more reports available via the 'Reports' tab on the left side of the screen including the Promo Code Transaction Report. 

 

INFORMATION ON EACH REPORT

  1. Report type
    • My Organization Sales - Detailed information of each transaction 
      • Fields
        • Event Name
        • Event Date
        • Confirmation #
        • First Name
        • Last Name
        • Email Address
        • Price Type Name
        • Quantity
        • Ticket Price
        • Total Price
        • Sales Channel
        • Sale Date
        • Ticket Agent Name
        • Payment Method
    • Sales By Price Type - Total ticket sales and the quantity sold sorted by ticket type
      • Fields
        • Event Name
        • Your Organization Name
        • Event Date
        • Price Type Name
        • Quantity
        • Total Revenue
    • Promo Code Transactions - A report of ticket sales by the promo code/discount code used
      • Fields 
        • Price Type
        • Promo Code
        • Base Price
        • Actual Price
        • Quantity
        • Total
        • Discount Total 
    • Will Call List - A printable list of expected attendees for your event
      • Fields
        • Last Name
        • First Name
        • Quantity
        • Type
        • Confirmation Number
        • Email Address
        • Event Name
        • Showing Date
    • Attendance By Price TypeThe number of scanned tickets by ticket type
      • Fields
        • Event Name
        • Org Name
        • Showing Start Date
        • Price Type Name
        • Quantity 
        • Tickets Scanned
    • Customer Attendance - A report showing whether or not a ticket was scanned
      • Fields
        • Name
        • Order Number
        • Price Type
        • Barcode
        • Last Scan Time
    • Daily Event Sales - Sales and quantity of each ticket type sold for each day leading up to your event
      • Fields
        • Event Name
        • Event Date
        • Sale Date
        • Days Before Event
        • Number of Tickets
        • Revenue
    • Sales By Ticket Agent - Total ticket sales sorted by payment method and the ticket agent who sold them
      • Fields
        • Event Name
        • Ticket Agent
        • Payment Method
        • Total 
    • Price Type Questions- Breakdown of answers to questions asked per ticket
      • Fields
        • User Email Address
        • User Name
        • Ticket Type
        • Barcode
        • "Custom Questions"
    • Event Questions - Breakdown of answers to questions asked per ticket
      • Fields
        • Event Name
        • User Name
        • User Email Address
        • Order Number
        • "Custom Questions" 
    • Purchaser Report - Name, address, email address and phone number of each of your customers
      • Fields
        • First Name
        • Last Name
        • Street Address
        • Suite Apt #
        • City
        • State
        • Zip
        • Email Address
        • Phone Number
        • Ticket Type by Event 
    • Promoter Tracking Links - A report to show which links/URLs generated sales
      • Fields
        • UTM_Medium 
        • UTM_Source
        • UTM_Campaign
        • Tickets
        • Sales
    • Ticket Sales By Referring Domain - A report to show the source of ticket sales
      • Fields
        • Source
        • Tickets
        • Sales
    • Ticket Scans - A report in 15-minute increments indicating the number of tickets scanned in the period
      • Fields
        • Event Name
        • Time Of Scan
        • Tickets Scanned
    • Gross Sales By Price Type - A report showing your gross sales including ticket fee revenue
      • Fields
        • Organization
        • Event Name
        • Event Date
        • Price Type Name
    • Promoter Settlement Report - A report showing the gross sales before any fees
      • Fields
        • Organization
        • Event Name
        • Event Date
        • Price Type Name

 

#FRESHTIP - An Organizer can bookmark his report for easy access. When you pull a report the date range is displayed as the date the tickets went on sale through the date you pulled the report. You can edit the URL to the date after the event and bookmark the link. Now the date range will display the date the tickets went on sale through the date after the event.

 

Example:

Before

After

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