The Freshtix mobile app can scan the ticket barcode on someone's phone.

The ticket holder doesn't need to print the ticket. They can just show it on their phone.

• To scan the barcode on someone's phone, hold the scanner about 5-10 inches away from the phone at a 45-degree angle to the phone.
• For best results, try to minimize any glare and avoid bright light. Use your body to create shade.
• If possible, scan under a tent during an outdoor event in bright sun.
• If at the entrance to a night club, make sure there's enough light.
• Ask the phone owner to turn the screen brightness all the way up!
  
  

Here's more information on how to use the Freshtix app!

Ticket Scanning Report

To view a report to show your ticket scan times in 15-minute intervals, visit the Analytics section on your event dashboard.