Viewing Reports

To view reports showing sales for your event follow these simple steps

  1. Login to Freshtix

  2. Click on 'Manage Events'

  3. Click on 'Reports'

  4. Select a report type

 

    • My Organization Sales - Detailed information of each transaction 
    • Sales By Price Type - Total ticket sales and the quantity sold sorted by ticket type
    • Promo Code Transactions - A report of ticket sales by the promo code/discount code used
    • Will Call List - A printable list of expected attendees for your event
    • Attendance By Price Type - A report showing the number of scanned tickets by ticket type
    • Customer Attendance - A report showing whether or not a ticket was scanned
    • Daily Event Sales - Sales and quantity of each ticket type sold for each day leading up to your event
    • Sales By Ticket Agent - Total ticket sales sorted by payment method and the ticket agent who sold them
    • Price Type Questions- A report showing the answers to questions asked while purchasing tickets (e.g. t-shirt size)
    • Event Questions - A report showing the answers to questions asked at the end of the purchase process (e.g. how did you hear about us?)
    • Purchaser Report - Name, address, email address and phone number of each of your customers
    • Promoter Tracking Links - A report to show which links/URLs generated sales
    • Ticket Sales By Referring Domain - Quantity sold and gross revenue from referring web site
    • Ticket Scans - A report in 15-minute increments indicating the number of tickets scanned in the period
    • Gross Sales By Price Type - A report showing your gross sales including ticket fee revenue
    • Promoter Settlement Report - A reporting showing the gross sales before any fees
    • Inactive Member List - A report of showing any members that are inactive with an organization 
    • My Ticket Seller Summary Transactions made using your username by date
    • Ticket Sales By UTM SourceTicket sales made from links with a UTM tracking code
    • Access Code SummaryBreakdown of sales by access code
    • Active Member ListBasic information for members with a current, active membership
    • Customer ListName, address, and phone number of each of your customers
    • Daily Payments ReportRevenue sources broken out by payment price and payment method
    • Daily Payments w/ CC DetailRevenue sources broken out by payment price and credit card type
    • Days Out Sales ReportSales summary by days before event
    • Gross Sales By Event - A report showing the gross sales for each event
    • My Ticket Seller Summary w/ CC DetailTransactions made using your username by date with credit card type
    • My Ticket Seller Summary w/ Item Summary -Transactions made using your username by event
    • My Ticket Seller Item Summary w/ CC DetailTransactions made using your username by event with credit card type
    • Event Revenue Summary - How much income the event has made at the time of the report
    • Ticket Count By Price Level - How many tickets were sold at a specific price level

5. Select a transaction date range

6. Select an event start date

7. Select an event

8. Select a price type

9. Click 'Submit'

 

#FreshTip - when selecting the dates

  1. Use the day your tickets went on sale as the 'start date'
  2. Use the day AFTER your event as the 'end date'
  3. Bookmark the URL that is generated - now (as long as you are logged in to Freshtix) you only need to refresh that URL to see updated reports.

 

We will be adding many different reports soon. 

 


 

 

 

 

 

 

 

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