Create Promo Codes/Discounts

You can create promo codes (promotional codes and discount codes) that allow a ticket buyer to enter a single word or code to receive a discount.

  • The discount can be a whole dollar amount or a percentage.
  • You can specify the start date/time and the end date/time of the promotion.
  • You can have multiple discount codes for each event.
  • You can use the same promo code for multiple ticket price types.

(What's the difference between an access code and a promo code?)

To create/manage/edit promo codes follow these steps:

  1. Login to Freshtix
  2. Click on 'Manage Events'
  3. Select your event
  4. Click on 'Promo Codes'
  5. Follow the on-screen prompts to create, manage or edit a promo code.

freshtix promotional code



  • If you want to use a promo code that applies to all of your events then check out organization promo codes.
  • If your promo code does not work, check the following errors:
  1. Spelling (including spaces before or after)
  2. The begin and end time
  3. Max uses
  4. Valid for event or price type
  5. Have correct price types promo code applies to selected


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