Credit card sales with a USB swipe - Full Box Office

Note: To turn this feature on please contact your account representative.

Selling tickets on site with a credit card is easy. Just follow these simple steps:

  1. Login to
  2. Click on 'Manage Events'
  3. Click on 'Sell Tickets'
  4. Select your event
  5. Click on 'Quick Sell'
  6. Enter a quantity of tickets
  7. Click the blue 'Charge Card' button
  8. A box pops up - swipe the customer's card - the customer's first and last name will be populated automatically.
  9. Enter their 3/4 digit security code from the back of the card
  10. Enter their zip code
  11. Enter their email address if they want a receipt
  12. Click 'Apply Card' and wait for an authorization
  13. Your sale is complete!

Tips and Tricks

  • The customer's zip code is required for credit card sales (but not for cash sales)
  • The zip code must match what the bank or credit card company has on file with the cardholder or the sale will be declined
  • The customer's address is not required
  • Collecting the customer's address is a nice-to-have (when you're not busy)
  • During busy times, just collect First Name, Last Name, Zip Code and Email Address
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