Credit card sales without a USB swipe

Please Note: To turn this feature on, please contact your account representative.

Selling tickets on site using credit cards is easy, even if you don't have a credit card swipe.

  1. Login to
  2. Click on 'Manage Events'
  3. Select your event
  4. From the dashboard, click on 'Sell Tickets'
  5. Select 'Full Box Office'
  6. Enter a quantity of tickets
  7. Enter the following:
    1. the customer's first and last name
    2. the customer's email address
    3. the customer's zip code
    4. the credit card number
    5. the credit card expiration date
    6. the 3/4 digit security code from the back of the card
  8. Click the green 'Purchase with a Card' button
  9. Wait for an authorization
  10. Your sale is complete!

credit card sales

Tips and Tricks

  • The customer's zip code is required for credit card sales (but not for cash sales)
  • The zip code must match what the bank or credit card company has on file with the cardholder or the sale will be declined
  • The customer's billing address is not required
  • Collecting the customer's address is a nice-to-have (when you're not busy)
  • During busy times, just collect First Name, Last Name, Zip Code and Email Address
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