Web Sales vs. Phone Sales

When reading your reports (in the sales channel column) you'll see either 'Web' or 'Phone'.

  • Web sales are ticket sales that occurred online
  • Phone sales are ticket sales that were taken over the phone in our call center

In each case, the customer is sent their tickets or registration information via email.

  • Tickets are never held at a box office.
  • There is no 'will call'.
  • Tickets are always delivered immediately after the sale is complete via email.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request