You should only create COMP tickets if you are using our 'Box Office' solution.
Otherwise, you should just issue PROMO CODES that offer 100% off to allow someone to receive a 'free' ticket.
If you are using our 'Box Office' solution, create COMP tickets by following these steps:
- Login to Freshtix.com
- Click on 'Manage Events'
- Click on your event to open your Dashboard
- Click on 'Edit your Event'
- Click the ' Box Office Tickets' tab on left side
- Click 'Free' to create a COMP price type
- Save your event.
You can now 'sell' this Price Type through the Box Office solution if you have access to it.
#FRESHTIP - When you sell out comp tickets, you need to put in the email address of the recipient, not your own.