Creating Sub-Users To Scan Tickets

You can use the same login for everyone scanning tickets.

Or, if you want to, you can create a "sub-user" within your Organization.

Sub-users can be assigned different roles

  • Scanner (can only scan tickets)
  • Seller  - can sell tickets, search and manage orders, and scan tickets.
  • Event Manager - can manage events, view reports, sell tickets, search and manage orders, and scan tickets.

There are 2 Steps

  1. Create each sub-user
  2. Add each sub-user to your organization

First, create a sub-user

  1. Create a user on
  2. Go to
  3. Enter an email address and password for the new user
  4. Log out

Second, add the new sub-user to your account

  1. Log back in with your main Organizer account
  2. Click on 'Manage Events'
  3. Click on 'My Organization'
  4. Click on 'Manage Additional Users'
  5. Assign each sub-user a role


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