Multiple Users (Sub-Users)

You can add additional users and assign them roles within your Organization account.

There are 4 different roles

1. Organization Owner
   • Can manage payout/banking information
   • manage events
   • view reports
   • sell tickets
   • search & manage/refund orders
   • scan tickets 
2. Event Manager
   • manage events
   • view reports
   • sell tickets
   • search & manage/refund orders
   • scan tickets 
3. Ticket Sellers
   
   1. sell tickets
   2. view limited reports
   3. search & manage/refund orders
   4. scan tickets 
4. Ticket Scanner
   1. Scan tickets via the app. (Cannot log in to freshtix.com)

There are 2 Steps

1. Create each sub-user
2. Then, add each sub-user to your Organization

First, create a user on Freshtix.com

1. First, if you are signed into Freshtix, log out of your account
2. Go to www.freshtix.com/users/sign_up
3. Enter an email address and password for the new user and click 'Register'
4. Now, log out of the account you just created

Second, add the new sub-user to your account

1. Log back in with your main Organizer account
2. Select 'Manage Events' in the menu bar
3. Click on 'Users' in the menu on the left side (under 'My Organization')
4. Now, add the sub-user as either a Scanner, Seller or an Event Manager.