Multiple Users (Sub-Users)

You can add additional users and assign them roles within your Organization account:

  • scan tickets (Scanner)
  • sell tickets, search & manage orders and scan tickets (Seller)
  • manage events, view reports, sell tickets, search & manage orders and scan tickets (Event Manager)


There are 2 Steps

  1. Create each sub-user
  2. Then, add each sub-user to your Organization

First, create a user on

  1. First, if you are signed into Freshtix, log out of your account
  2. Go to
  3. Enter an email address and password for the new user and click 'Register'
  4. Now, log out of the account you just created


Second, add the new sub-user to your account

  1. Log back in with your main Organizer account
  2. Select 'Manage Events' in the menu bar
  3. Click on 'Users' in the menu on the left side (under 'My Organization')
  4. Now, add the sub-user as either a Scanner, Seller or an Event Manager.


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