An abandoned cart email is a mainstay of e-commerce. It is a follow-up email sent to someone who added tickets to their cart and got to the checkout page, but left the site without purchasing.
Some reports suggest that on most e-commerce sites 15% of customers abandon their cart before completing their purchase.
How It Works
Abandoned cart emails remind customers of tickets they left in their cart – enticing them to come back to purchase what they are already so close to buying.
Freshtix automatically sends an email to your customers 3 hours after your leaving the page with items in their shopping cart.
You can easily track the success of this program through our Promoter Tracking Links report! Log in to Freshtix and use your Promoter Tracking Links report to find the UTM campaign 'AbCartEmail'. The report shows the number of sales resulting from abandoned cart emails.