If you're using equipment sent to you by us, you'll be using the Infinite Peripherals Linea Pro LP5 sled.
- Make sure the iPhone/iPod and Linea Pro are both fully charged before each event. Click the button on the bottom of the device. If all 4 lights illuminate, the sled is fully charged
- Launch the Freshtix app and select your event
- Start scanning. Activate the laser scanner by pressing the button on the right-hand side of the Linea Pro.
- Position the laser about 3 to 6 inches away from the barcode and slowly move the scanner away from the barcode until you hear an audible response.
- If scanning barcodes on a phone, make sure the brightness is turned up and scanning is not impeded by a screen protector. In some instances, you may have to switch to camera scanning mode instead.