Price Levels

Creating price levels helps to group the different pricing tiers of your tickets. You also have more control over how many tickets you can sell of each type. Each price level and individual ticket types can have different ticket limits to help prevent overselling.


Here are several examples of how you can utilize price levels:

  • Separating tickets by general admission or more premium tickets like VIP
  • Creating multi-day events
  • Managing capacities and ticket limits


Creating and Editing Price Levels:

  • Your first price level is created when you make your first ticket and its capacity is set to the Venue capacity by default. Feel free to name the price level and change the capacity if you so choose. As you create your ticket types (see below) bear in mind the quantity available for each type can exceed the max capacity of the price level but, you cannot sell more than the capacity of the price level.
  • If you're setting up tickets to sell online, select '+New Web Ticket'. If you're creating a ticket to sell at the box office upon walk-up, select '+New Box Office Ticket'
  • To add a new price level, select '+New Price Level'



Control ticket sales for online sales or box office (walk-up) sales


  • "Online tickets" show up in Red and "Box Office Tickets" show up in Blue for easy distinction


Choose how your price levels display:


  • Web Display is set to "Price Type List" by default but, if you would like your customers to see what price level they are choosing, select "Price Level Groups"
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request