Use multiple devices at your event

You can use as many mobile devices as you want to check in your attendees.

Everyone may use the same username and password.

Or, if you want to, create "sub-users" on for each user.

There are 2 Steps

  1. Create each sub-user
  2. Add each sub-user to your organization

First, create a sub-user

  1. Create a user on
  2. Go to
  3. Enter an email address and password for the new user
  4. Log out

Second, add the new sub-user to your account

  1. Log back in with your main Organizer account
  2. Click on 'Manage Events'
  3. Click on 'Users'
  4. Find the 'add sub-user' field and add the email address of the account you created above and click 'add sub-user'


At Your Event

  • At your event, each person scanning should log in to the Freshtix app with their own account

Have questions about our scanning app? Call us at 678-701-6114

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