1. Freshtix Support
  2. Help For Event Organizers
  3. Promo Codes & Discount Codes

Promo Codes vs. Access Codes

Avatar
Nick Hardy
Follow

These are the differences between promo codes and access codes, and some examples of when to use each one.

Promo Code

Access Code
Key Idea: Discount Key Idea: Access
What Is It:
Promo codes allow customers to purchase at a reduced price.		 What Is It:
Access codes provide the ability to purchase tickets which are not available to the general public.
When To Use It:
Marketing promotions, returning customer rewards, selling tickets at a discount 		 When To Use It:
Pre-sales, password protected sales, member/subscriber exclusive prices
  • Can be applied in the shopping cart by anyone with the code
  • Discount by a whole dollar amount or a percentage
  • Sell using the same price type at different prices
  • Multiple discount codes for each event
  • Allows sales before the on-sale date
  • Restrict visibility to only those with access code
  • Can be limited to one use per code
  • Use multiple price types and different sale dates under a single code
More information about promo codes. More information about access codes.
   

Tip: If you want to use an access code to give customers a discounted price, create a new price type at that discounted price, click the price type settings and check the box beside 'Access Code Use Only?'.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request