How do I check people in?

There are 4 ways to check people in at your event.

  • BORING - print a paper list of attendees and mark them off as they arrive
  • BETTER - Look up the customer's order
    • Log in to your Freshtix account on a laptop and click on "Search Orders."
    • Find the customer by name or email address, look at their order, and check them in by clicking the little scanning icon under their order. scanning icon
  • BETTER STILL - Use the virtual will call list view all orders at once
    • Log in to your Freshtix account on a laptop or desktop and click on "Manage Events."
    • Find the "Check In" icon for your event in your dashboard and click to check people in all at once or one by one. check in online
  • THE BEST WAY - Scan the ticket with your phone
    • Download our free iOS or Android app and use the camera on a mobile device to check people in by scanning the barcode on their ticket. (looks cool and it's quick)
  • AND THE BACKUP - use our iOS or Android app and click "Manual Check-In" to check people in on-screen from a list. (slow but steady)


More Information

Download our free app

Check people in on the website



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